Keyholding Security Services

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We provide professional keyholding security services to residential and commercial properties on behalf of the property owners or occupiers. Keyholding services are commonly required in various situations where occupants want to ensure the security and management of their premises.

A-Z Security is a keyholding company ensuring enhanced property security from theft, burglaries, hazards and other threats. Our SIA keyholding professionals can quickly respond to emergencies and address threats. They can investigate the causes and secure your property, communicating with the relevant authorities if needed. 

Highly Beneficial for Vacant Propertieses


If a property is vacant, whether temporarily or for an extended period, our keyholding services can help maintain its security. Keyholders can perform regular inspections and respond to alarm activations or security breaches.

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Property Management

Our keyholding services can benefit property management companies or landlords overseeing multiple properties. Keyholders can handle access requests, coordinate with maintenance personnel or contractors, and provide a central point of contact for property-related matters.

Properties containing valuable assets, sensitive information, or enhanced security measures often require keyholding services. Keyholders can provide an extra layer of security by ensuring that only your authorised personnel have access to the premises.

Keyholding and Alarm Response

Our services respond promptly to alarm activations or other security incidents when the owner is unavailable or unable to attend to them.

We are responsible for holding and safeguarding the keys to a property on your behalf. Keyholding and alarm response services often go hand in hand. Our team will perform several tasks, including the following:

  1. Keyholding: Hold a set of keys to your property securely.
  2. Alarm Monitoring: Monitor your alarm system remotely, usually through a central monitoring station operating 24/7.
  3. Alarm Response: When alarms are triggered, we will dispatch a trained security officer or response team to your premises to investigate the cause of the alarm and take necessary actions, such as contacting emergency services, conducting a thorough search of the property, and securing the premises.

Immediate Response to Security Incidents

One of the primary benefits of our keyholding services is the immediate response to security incidents or alarm activations. Trained keyholders can quickly assess the situation, investigate the reason for the alarm, and take appropriate actions to secure the property, contact the authorities if necessary, and mitigate potential risks.

Our keyholding services provide 24/7 availability, ensuring a professional response is available anytime, day or night. This is particularly important during emergencies or situations requiring prompt action outside regular business hours.

Enhanced Property Security

We ensure enhanced property security through timely responses to security incidents, monitoring alarm systems, and performing regular inspections, deterring potential intruders and reducing the risk of unauthorised access to the property.

Keyholders facilitate access to authorised individuals, such as maintenance personnel, contractors, or emergency services. They handle access requests, coordinate entry, and ensure proper security protocols are followed.

FAQs

  • What happens if an alarm is triggered at my property?

    If an alarm is triggered at your property, the keyholders will be immediately notified and respond to the incident. They will assess the situation, investigate the cause of the alarm, and take appropriate actions to secure the property, contact the authorities if necessary, and ensure the safety of the premises.

  • Can keyholders access my property without my authorisation?

    Keyholders can only access your property under specific circumstances, such as responding to alarm activations, facilitating access to authorised personnel, or conducting property inspections as agreed upon in the service contract. They are bound by confidentiality and security protocols.

  • What if I lose my keys or need a spare set?

    You can contact us if you lose your keys or require a spare set. We will follow established procedures to provide you with a replaced set of keys, ensuring that the security of your property is maintained throughout the process.

  • Can I customise the keyholding services based on my specific needs?

    Yes, our services can be tailored to your requirements. Discuss your needs with our security team, and they can tailor the service package accordingly, considering the size of your property, the level of security required, and any additional services you may need.

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